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Smart restaurants will become the future development direction of the catering industry

2023-10-18

Smart restaurant is an intelligent management system tailored for restaurant based on the Internet of Things and cloud computing technology. Through the guest self-service ordering system, service call system, kitchen interaction system, front desk checkout system, reservation scheduling system, and information management system, it can significantly save labor, reduce operating costs, and improve management performance. The smart restaurant has completely changed the traditional equipment mode of manually ordering meals or primary ordering by waiters, making it more convenient for customers to order meals using the network and new intelligent devices.Method 1: Each dining table is equipped with a touch-screen ordering machine. Method 2: Paste the QR code of the table on each dining table and scan the code to display an electronic menu. Customers can order meals by themselves, which can save 30% to 60% of the restaurant's labor while enjoying convenient services. Small and medium-sized hotels can save 20,000 yuan in labor costs annually.

The "Smart Restaurant" system has powerful functions that can not only replace traditional paper recipes but also cover all queuing machines, cash registers, wireless pagers, and management software. It can reduce the capital investment of hotels in this area and effectively reduce material consumption and operating costs through sales ranking, inventory analysis, and other functions. Currently, with the advent of the era of artificial intelligence, the smart restaurant model has also entered our lives. The application scenarios it presents include new group dining forms such as unmanned restaurants, intelligent canteens, digital logistics management, and intelligent software and hardware devices.

During the Beijing Winter Olympics, the smart restaurant in the main media center of the Winter Olympics, which is full of a sense of technology, has attracted athletes and journalists from various countries to punch in and take a souvenir, making it a beautiful scenery for the Winter Olympics, enabling people to truly feel the joy of intelligent robot services and gain a deeper understanding of the smart restaurant. As the saying goes, "Food is the paramount importance of the people." Eating is closely related to people's lives, and everyone cannot live without three meals a day. With the continuous improvement of people's living standards and the improvement of catering technology, people's demands for catering modes are also changing. 

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Smart restaurants just meet people's aspirations for a beautiful and convenient catering life. From the current development situation, smart restaurants are showing a rapid development trend, and intelligent catering has become an inevitable trend in the future development of the catering industry.The reason why smart restaurants are gradually replacing traditional catering industry is that compared to traditional catering industry, smart restaurants have the following advantages:

1. Intelligent restaurants are significantly superior to traditional restaurants in terms of environmental hygiene, food safety, and service convenience

With the continuous development of society and the increasing demand for people to eat, the development of the traditional catering industry appears to be lagging behind, and the pain points and drawbacks of its traditional model are increasingly emerging. From the dining environment to infrastructure to operational management, it is difficult to significantly improve service levels. Due to the adoption of robots and modern popular line operations, intelligent restaurants are known as "Four Noes": no waiters, no purchasers, no cooks, and no cashiers. They can well solve the above drawbacks of traditional catering industry. The environment is cleaner and elegant, the service is more convenient, food safety can be guaranteed, and the dining speed is greatly improved.Automatic catering is reflected in the integration of docking with "automatic calling", which greatly saves labor costs. After users order, the kitchen automatically receives the order, allowing the ingredients to directly enter the next processing step, which greatly reduces the waiting time for customers to eat. Moreover, during peak periods and periods of high customer flow, users can book dishes on the small program of the smart restaurant.After the production of food products is completed, they will be stored in the intelligent food retrieval cabinet. When users are free to eat, they can self-service to the intelligent food retrieval cabinet to take out and eat, which not only improves the freshness of the dishes, but also improves the work efficiency during peak periods.

2. Cost savings

The smart restaurant system realizes that there is no need for a meal card, automatic face recognition, automatic measurement and deduction of fees for how much to eat, big data nutrition analysis, and real-time viewing of mobile phone apps. Everyone can take as much as they eat, and basically no leftovers. "Pan Pan Guang" reduces the amount of food waste by 90%, and the cost of purchasing food materials by 30%. This is the actual effect of using the smart restaurant system in the employee cafeteria of enterprises and institutions.When a diner picks up a meal plate, the face recognition device will automatically recognize the diner's information and bind it to the meal plate. As long as the meal plate is placed in the corresponding pickup position, the screen in front of it will display the diner's name, dish price, and other information. The system will calculate the weight and price of each selected quantity of dishes. Each time the tray is moved, the system will automatically complete a settlement and deduct the corresponding meal fee from the diner's account.

3.The taste of dishes can greatly meet the needs of consumers

In fact, for the catering service industry, no matter what form it takes, the taste of dishes is always on the table. Chinese food emphasizes a comprehensive range of colors, flavors, and cooking techniques. However, with the efforts of scientific researchers, today's catering robots are basically capable of serving as chefs.For the Beijing Winter Olympics, the catering robot can not only produce traditional food such as Kung Pao chicken, Dongpo Braised Pork, and Guangzhou Fried Rice, but also produce more than 200 kinds of dishes, including Chinese and Western food. During the Winter Olympics, athletes, sports officials, and journalists from all over the world spoke highly of the taste of the dishes in the Olympic Smart Restaurant, and after eating, they all gave their thumbs up.In order to meet customers' needs for the quality of dishes, scientific researchers have also spent a lot of energy and time researching this issue, and have solved many difficulties in Chinese cooking operations. For example, when cooking Chinese food, turning the pan is an essential technology, especially "flipping", which is relatively difficult. If you do not pay attention, it is possible to turn the dishes out of the pot. 

In short, smart restaurants represent the development direction of the future catering industry, and are the inevitable result of catering automation under the trend of intelligent society. The replacement of traditional catering industry by smart restaurants is also the trend of the future. In this situation, traditional catering enterprises should recognize the situation, accelerate the pace of transformation and upgrading, join the ranks of smart catering as soon as possible, and share the results of technological innovation.

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